Quickly find the right address
Using a modern interface, start typing the email address you are looking for and choose between the suggestions.
It happens to everyone: your customers contact you to the wrong email address, and you have to fix this manually in your Zendesk so that your reply comes from the right email address. This is not possible out-of-the-box, that's why you'll need an app.
Using a modern interface, start typing the email address you are looking for and choose between the suggestions.
We all trust our agents, but helping them with rules will help everybody to be consistent with our customers.
The app offers your admins a few additional options to configure its behaviour to meet your business requirements.
The price is the one displayed on the Zendesk marketplace, and it's based on the number of agents. In case you need this app but you can't afford it just yet, please reach out.
Go to the Marketplace to download the AppIf you want to know more about the app, or if the app is not quite what you need and you are looking for some bespoke development, feel free to contact us at [email protected]