Last updated: 20/07/2022
Reply From ("us", "we", or "our") operates (the "Site") and the Zendesk application (“the app”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

On the Site, we use your Personal Information only to reply to your emails, never to send you any marketing or newsletters. By using the Site, you agree to the collection and use of information in accordance with this policy.
In the App, we use the little information we collect only to provide you the app services.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email ("Personal Information").
While using our App, you accept that we collect the following information about your Zendesk instance: number of agents, subdomain name, subscription information.

Log Data

We don’t collect information that your browser sends whenever you visit our Site or use our App ("Log Data").


We don’t use your Personal Information to contact you with newsletters, marketing or promotional materials. We may contact you only regarding your subscription status with us.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to improve the website performance. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 01/05/2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]