The paragraphs of this page are an important part of our Terms and Conditions!

Click here to download the latest version of our Terms of Service

Last updated: 20/07/2022

Subscription Conditions

Trial Period

After you install the app, your trial period will start.
The trial period lasts for 15 days and you will have full use of the app. This time is intended to give you the possibility to discover what you can do with the app and to understand if it works exactly as you need.

First charge

When the trial period expires, the credit card you have added during the app installation will be charged for the first time.


The app fee will be automatically charged every month. In case you need to change your credit card please reach out at [email protected].

Change in the number of Support Agents

The app will automatically detect the number of agents in your account every day, and it will adjust your next payment on a pro-rata basis.

Change of Subdomain

Changing the Zendesk subdomain is always a disruptive change. If you do that and the app stops working for whatever reason, please reach out to [email protected].

Other Fees

The only fee when using our app is the annual or monthly price per agent as stated in the home page!

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected]